Bell Mobility return policy for accessories

 

If you’re not completely satisfied with your purchase, you may exchange or return your device if you meet the following three conditions:

• You return the accessory within 15 days of the original purchase or delivery (if shipped to you) for a refund or exchange, excluding headsets and earpieces, which cannot be returned for health and safety reasons.
• If purchased at a store, you return the accessory with its original receipt to your purchase location. If purchased online, you return the device via mail.
• Each accessory must be returned in “like new” condition and in the original packaging with all the components included at purchase.

Important:

• Promotional bundles group multiple accessories together in a combo or package. For accessories purchased in a promotional bundle, if you decide to return items included in a bundle, you will be charged the current standalone price for the items you wish to keep.
• Defective accessories purchased within 30 days (from original purchase date) may be exchanged in store.
• For accessory warranty claims exceeding 30 days from the date of purchase, please contact the manufacturer.

Learn how to return your accessory